Investing in Expertise: The true value of hiring an experienced VA

In a recent discussion within a Web Designers Facebook group, a business owner faced the daunting task of adding hundreds of products to her client's ecommerce store. Seeking advice, the mutual response was to enlist the help of a Virtual Assistant (VA).

Without a doubt hiring a VA for time-consuming tasks like data entry can be a game-changer, especially when dealing with a substantial volume of products. However, a concerning trend persists among some business owners who lean towards the allure of low-cost VAs as an alternative to hiring experienced professionals.

While the temptation to opt for a cheap VA may seem like a cost-effective solution, it's crucial to consider whether the long-term benefits outweigh the initial savings.

Here's why investing in a VA with skills and experience can significantly impact your business positively.

1. Efficient Execution of Tasks

Selecting a VA solely based on low rates might save you money initially, but it often comes at the expense of efficiency. Inexperienced VAs may lack the necessary expertise to swiftly handle complex tasks, leading to additional time spent clarifying instructions and providing training. This negates the purpose of outsourcing to save time and may result in prolonged project timelines.

2. Value Addition to Your Business

Working with an experienced VA can add substantial value to your business. Unlike their budget counterparts, experienced VAs often bring a wealth of knowledge and skills acquired through years of dedicated work. Whether it's marketing, design, or any other niche area, these professionals can contribute valuable insights and ideas, elevating the quality of the work delivered.

3. Clear Communication and Reduced Oversight

Experienced VAs understand the complexities of the task, requiring minimal supervision and clarification. On the contrary, cheap VAs may lack the proficiency to comprehend tasks fully, leading to increased time spent on emails, training videos, or Zoom calls. By investing in expertise upfront, you reduce the need for micromanagement and ensure tasks are completed accurately and efficiently.

4. Cost versus Quality

While low-rate VAs may appear more cost-effective with rates ranging from AUD5.00 to AUD24.00* per hour, an experienced VA typically charge a minimum of AUD40.00+.

The difference in rates reflects the varying levels of service, skills, and experience offered by VAs.

In Australia, most VAs are seasoned business owners specialising in specific skillsets, who may be backed by a team.

^{*Based on the median hourly rate charged by offshore counterparts based in the Philippines and India.
+Average minimum rate of an Australian virtual assistant}

Before making a decision, it's essential to thoroughly research and assess potential VAs.

Consider the long-term benefits of working with an experienced professional who can not only complete tasks efficiently but also contribute to the growth and success of your business.

While cost-saving is important, investing in expertise is a strategic move that pays off in the form of quality work, enhanced productivity, and overall business success.

Are you looking for virtual support?

Start outsourcing those time-consuming tasks to JAM today. Not only will you free your business from a sticky situation, but it will also alleviate the stress and overwhelm of managing everything solo.

Get started with JAM in 3 easy steps:

1. Check out JAM’s services and packages to see how I can best support you!

2. Book a 15-minute discovery call or reach out to Julie by email

3. Request a quote or book in your service by completing the contact form