Julie Mckone, virtual assistant & owner

Julie Mckone,
virtual assistant & owner

Who is JAM?

Hi! My name is Julie, I am the owner of JAM Business Support Services, an Australian Virtual Assistant business based in the Blue Mountains, west of Sydney NSW.

JAM was established in 2017 to assist small businesses, creatives & entrepreneurs with their business support needs.

I offer assistance with web content management & development, desktop publishing & design, blog writing & management, social media management, secretarial, administrative related tasks.

My goal is to help my clients grow their business by providing a professional and efficient service.

About me

Through the course of my diverse career I have had my fingers in many jars so to speak, from a PA, Receptionist, Secretary, Communications/Design Coordinator, Document Publisher, Web Content Coordinator and later a Freelancer (Design & Web).

I have a wealth of knowledge and expertise in areas such as web content management and design. I offer over 18 years working experience in various industries, including Government, Corporate, Educational and non-for-profit organisations.

Apart from running my business, I am an artist who specialises in watercolours and a keen photographer, I manage the blog - Off to the park. I live with my husband and children in the Blue Mountains.

Key achievements

I have 10+ years web content development and desktop publishing experience, where I was responsible for delivering high quality design material for print, web and events.

I was an integral member of several web enhancement projects ensuring projects were delivered on time, within scope and budget by working closely with key stakeholders and various external departments and/or agencies.

With my strong eye for detail and ability to think outside the square, I established an inhouse desktop publishing service that resulted in significant cost-savings for the company I worked for and helped attract new business.

I also have an appetite for learning new skills and with experience I enjoy offering new services to JAM's clients. If there’s a service you are interested in but unsure if its something I offer, please don’t hesitate in calling me for a chat on 0452 393094.


laptop with coffee

FAQ - Working with a Virtual Assistant

Do you know what a VA does, or what it takes to work with one?


Fun fact: You may be wondering, why on earth JAM? Well I like a good pun and the words ‘are you in a jam’ came to mind when I was thinking about a name for my business. Secondly, my initials are J and M, since my middle initial would have meant JRM (I don’t think it would have worked quite as well!) so it became JAM! Plus, I really do like Jam!