Julie Mckone, owner / Virtual assistant

Julie Mckone,
owner / Virtual assistant

Who is JAM?

Hi, my name is Julie! I own JAM Business Support Services, a VA small business located in the Blue Mountains offering online business support to small businesses, creatives and entrepreneurs. I'll admit, I don't make jam, but I do help small business owners out of them!

About me

Through the course of my diverse career I have had my fingers in many jars so to speak, from a PA, Receptionist, Secretary, Communications/Design Coordinator, Document Publisher, Web Content Coordinator and later a Freelancer (Design & Web).

I have a wealth of knowledge and expertise in areas such as web content management and design and offer over 18 years working experience in various industries, including Government, Corporate, Educational and non-for-profit organisations.

I have 10+ years blog & web content management and development experience in utilising various off-the-shelf, and tailor-made content management systems and self-taught in various template-driven platforms (e.g. Weebly, Squarespace, WordPress), if I'm being honest, I am more of a Squarespace kinda girl!

While I offer various services, what I really enjoy is being creative. I have over 12 years experience in adhering to brand guidelines, templates, and briefs, along with a strong attention to detail and ability to think outside the square.

Over the years, I have been responsible for delivering high quality design material for print & web, as well as been an integral member of web enhancement projects ensuring projects were delivered on time, within scope and budget by working closely with key stakeholders and various external departments and/or agencies.

My goal is to help my clients grow their business by providing
a professional and efficient service.

As a VA I am continually upskilling myself and learning different apps and software, so I can provide my clients with more services. If there’s a service you are interested in but unsure if its something I offer, please don’t hesitate in calling me for a chat on 0452 393094.

For further information on my working experience, along with testimonials from happy clients please see my LinkedIn profile or Facebook page.

Apart from running my business, I am an artist who specialises in watercolours and a keen photographer, I manage the blog - Off to the park. I live with my husband and children in the Blue Mountains


Professional Affiliations


Fun fact: You may be wondering, why on earth JAM? Well I like a good pun and the words ‘are you in a jam’ came to mind when I was thinking about a name for my business. Secondly, my initials are J and M, since my middle initial would have meant JRM (I don’t think it would have worked quite as well!) so it became JAM! Plus, I really do like Jam!